Auto - responder 1
This feature is very simple but performs a very complex action. To enable it, you have to select the keyword or
phrase you want to use, and select the [Start Autoresponder 1 Keyword] check box. You can add keywords,
which MultiEmail can look for in the incoming email messages. When the keyword finds a match, an automatic
reply will be sent accordingly.
To start using the [Auto-responder 1], do the following:
1. Press [Add Keyword].
2. Enter the keyword or phrase, for example: "Notification of Payment Received” or “Order: Microsoft XP”.
3. Add the [Auto response text] in the text field below.
4. Press [Save].
Auto responder allows you to set up multiple responses and manage who gets them by specifying criteria. Any incoming
message that matches the criteria, set for one of your auto responder keywords, will generate an automatic reply to the
sender with your customized text. See the screenshot above for an example of an auto response to a query.
To disable certain keywords or phrases, from sending replies back, you can place it on hold. To do that just select the
keyword or phrase and uncheck the [Start Autoresponder 1 Keyword] check box. The check box label will change to:
[Stop Autoresponder 1 Keyword].
This is the text box in which you can type/paste your automated email response for each of the keyword specified.
To modify or edit the text field for a certain keyword or phrase, just find the auto response word and modify the text.
Whenever MultiEmail does not find any matching customized email auto response and keywords, this secondary message
will be sent (bottom text field). You have the option to turn this feature on and off by selecting the [Reply with this message]
check box.
NOTE: Autoresponder1 will reply to the [Reply To:] email address.
Auto – responder 2
The Autoresponder-2 also sends customized email responses on the basis of keywords. To enable it, you have to select the
keyword or phrase you want to use, and select the [Start Autoresponder 2 Keyword] check box. You can add keywords,
which MultiEmail can look for in the incoming email messages. When the keyword finds a match, an automatic reply will be
sent accordingly.
To start using the [Auto responder 1], do the following:
1. Press [Add Keyword].
2. Enter the keyword or phrase, for example: "Notification of Payment Received” or “Order: Microsoft XP”.
3. Add the [Auto response text] in the text field below.
4. Press [Save].
Auto responder allows you to set up multiple responses and manage who gets them by specifying criteria. Any incoming
message that matches the criteria, set for one of your auto responder keywords, will generate an automatic reply to the
sender with your customized text.
To disable certain keywords or phrase, from sending replys back, you can place it on hold. To do that just select the keyword
or phrase and uncheck the [Start Autoresponder 2 Keyword] check box. The check box label will change to:
[Stop Autoresponder 2 Keyword].
This is the text box in which you can type/paste your automated email response for each of the keywords specified. To modify
or edit the text field for a certain keyword or phrase, just find the auto response word and modify the text.
Whenever MultiEmail does not find any matching customized email auto response and keywords, this secondary message will
be sent (bottom text field). You have the option to turn this feature on and off by selecting the [Reply with this message] check box.
NOTE: Autoresponder2 will replay to the email address found in the “body of the message”.
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